Job Purpose: The Supervisor is responsible for managing the team's daily operations, ensuring adherence to corporate service standards, including a maximum 5% lost call rate (sea…
1 - 2 years' experience in a Team leader roll in a call centre environment (more than 50 seats) Experience in Quality Assurance and Performance Metrics Team Management HR Dis…
About the Job The Supervisor manages daily output and performance of Contact Center Universal Agents. Responsibilities include reviewing user-generated content or monitoring ticke…
About the Job The Supervisor manages daily output and performance of Contact Center Universal Agents. Responsibilities include reviewing user-generated content or monitoring ticke…
GERMAN SPEAKING CONTACT CENTER - SUPERVISOR Voice/Email/Chat/Help Desk/Content Moderation Our client is a dynamic platform connecting individuals and businesses through classifi…
Calling all experience Contact Centre Team Leaders/Supervisors (Sales or Customer service) We are currently building a database of Team Leaders to service niche local and interna…
Calling all experience Contact Centre Team Leaders/Supervisors (Sales or Customer service) We are currently building a database of Team Leaders to service niche local and interna…
Job Purpose: Call Centre Agents will be the first point of contact for customers, handling ticket sales, booking enquiries, and service-related questions in a professional and ef…
Job Summary Hire Resolve's client is seeking an Advances Technical Support Supervisor who will be responsible for the efficient supervision and functioning of the Advances Technica…
Job Specification: Take emergency calls, ensuring accurate recording of the incident type, location of incident and contact details of the caller. Apply good listening skills, an…
Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Job title: ​Social Media Customer Care Agent Department: Contact …
An exciting opportunity is available for a Virtual Team Leader to join our World Class Contact Centre. The purpose of this role is to maximise the productivity and performance of t…
Specification: Take emergency calls, ensuring accurate recording of the incident type, location of incident and contact details of the caller. Apply good listening skills, and fa…