About the Job The Supervisor manages daily output and performance of Contact Center Universal Agents. Responsibilities include reviewing user-generated content or monitoring ticke…
Are you passionate about travel and customer service? One of our international cruise line clients is looking for experienced Contact Centre Agents to join their dynamic team in Jo…
One of our international cruise line clients are in need of experienced Contact Centre Agents to join their JHB team. Qualifications and experience: Matric Travel and tourism…
Overall Purpose of the job: To collect, capture, analyse and process all moving cancellation requests with the main focus on ensuring maximum customer retention. Booking of appoi…
Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Who we are We’re part of Super Group, the NYSE-listed digital gam…
The Junior Contact Centre Agent will be responsible for servicing stakeholders telephonically and via email by resolving their queries and providing them with product and service-r…
Are you passionate about travel and customer service? One of our international cruise line clients is looking for experienced Contact Centre Agents to join their dynamic team in Jo…
Are you looking to join a company with great values and great teams? We are currently looking for technical contact centre agents who have experience in IT or have worked with FTTH…
Vacancies now exist for Customer Service and Sales Contact Centre agents. We are currently building a database of customer service and outbound sales agents and would like to add y…
OVERALL PURPOSE OF JOB: The Contact Centre Agent: Upgrades is responsible for handling difficult inbound / outbound cancellation calls. This Agent is responsible to retain custom…
Do you consider yourself a great outbound sales agent or customer service agent? Are you looking to join a company with great values and great teams? Would you like to make extra m…
Are you looking to join a company with great values and great teams? We are currently looking for technical contact centre agents who have experience in IT or have worked with FTTH…
KEY RESPONSIBILITIES: Customer Service: Manage all calls diverted to the call center by giving relevant advice to customers in the most professional manner – telephonically. A…
***THIS POSITION REQUIRES INBOUND & OUTBOUND SALES EXPERIENCE*** We are looking for a professional and dedicated individual with excellent customer service skills and a flair for…
Requirements: Experience not essential, as full training will be provided Excellent communication skills Personal attributes:loyal, determinate, patient, friendly Target dr…
Matric B Com Business Management or equivalent Contact Centre Certification 6-7 years' experience in a contact / call centre Understand call centre technologies Travel an…
Job Purpose: The Supervisor is responsible for managing the team's daily operations, ensuring adherence to corporate service standards, including a maximum 5% lost call rate (sea…
Matric Diploma in Business Management or equivalent 2-4 years' experience in a Call Centre environment in a position of assisting call centre agents Ensure quality assurance …
We are seeking an experienced and culturally aware Contact Centre Team Leader to manage a team focused on the US market. This position requires a strong understanding of US culture…
Job Description To provide customer service telephonically or via other media and to ensure that customer queries are timeously attended to and resolved To provide customer ser…