
Human Resources Manager
- Cape Town, Western Cape
- Permanent
- Full-time
- Manage disciplinary processes, grievances, and counselling sessions.
- Provide expert guidance on IR issues in line with the Labour Relations Act, BCEA, and company policies.
- Conduct internal investigations and maintain accurate case documentation.
- Serve as a point of contact for employee queries, workplace disputes, and resolution processes.
- Oversee Employment Equity (EE) reporting and facilitate EEA2 & EEA4 submissions.
- Coordinate Workplace Skills Plans (WSP) and Annual Training Reports (ATR) for submission to the relevant SETA.
- Ensure full compliance with all South African labour legislation and company policies.
- Maintain and update the Employment Equity and Skills Development Committees.
- Manage the end-to-end recruitment process: drafting job specs, advertising, shortlisting, interviewing, and onboarding.
- Coordinate pre-employment checks and ensure effective integration of new hires.
- Maintain accurate and updated employment contracts and records.
- Monitor employee attendance and timekeeping systems, and manage related queries.
- Maintain and update employee records including contracts, leave, and disciplinary documentation.
- Ensure HR administrative processes (filing, record-keeping, documentation) are compliant, efficient, and well-organised.
- Identify training needs and liaise with training provider.
- Track training attendance, evaluations, and effectiveness.
- Align learning initiatives with Skills Development goals.
- Act as a confidential and approachable soundboard for employees.
- Promote positive employee morale, wellbeing, and inclusive culture.
- Participate in initiatives to enhance employee engagement and retention.
- Draft, issue, and update employee contracts, addendums, and HR letters.
- Maintain confidentiality and integrity of all employee documentation.
- Store records on employee files
- Implement and support the company’s performance management framework, ensuring alignment with business objectives.
- Guide managers Pitt bosses and employees on conducting appraisals, and addressing underperformance.
- Monitor performance review cycles and ensure timely completion of evaluations.
- Promote a culture of accountability, feedback, and continuous improvement.
- HR Degree/Diploma or equivalent qualification.
- Minimum 5 years’ HR generalist experience, with strong focus on Employee Relations and compliance reporting.
- In-depth knowledge of South African labour legislation (LRA, BCEA, EE Act, SDA).
- Proven experience in:
- Managing WSP/ATR submissions.
- Preparing and submitting EEA2 and EEA4 reports.
- Handling complex IR cases.
- Excellent administrative and time management skills — deadline-driven and detail-oriented.
- Strong interpersonal and communication skills.
- High level of discretion, integrity, and confidentiality.
- Proactive, solution-oriented, and hands-on.
- Comfortable working independently.
- Strong relationship-builder who can manage sensitive employee matters effectively.
- Passion for continuous improvement in HR practices.
- Competitive Packages: We offer a comprehensive benefits package, competitive salary, and opportunities for career advancement within a fast-growing industry.
- Collaborative Work Environment: You’ll join a diverse team of professionals who are passionate about innovation and customer engagement.
- Career Growth: Develop your skills in I-gaming marketing, gain technical expertise, and be part of an exciting, rapidly evolving industry.
- Challenging and Rewarding Work: Every day brings new challenges and opportunities to make a meaningful impact in a forward-thinking company.
This is an in-office role in Cape Town.