Debtors Clerk
- Maitland, Cape Town
- Permanent
- Full-time
- Join a dynamic finance team focused on accuracy, efficiency, and customer relationship management
- Be part of a fast-paced environment that values professionalism, continuous improvement, and financial diligence
- Maintain and manage a healthy debtor's book
- Capture transactions accurately and on time
- Collect payments via email and phone communication
- Build and maintain strong customer relationships
- Manage and reconcile customer accounts
- Resolve queries and claims through established processes
- Maintain and monitor customer limits
- Handle payments and remittance advice capturing
- Forecast collections
- Update and maintain customer master data
- Analyse and share reports to support customer queries
- Prepare and send out statements, invoices, PODs, and credit notes
- Assist auditors with required documentation during annual audits
- File delivery notes, credit applications, and CGIC reports on the shared drive
- Perform monthly CGIC insurance checks against Sage data
- Report on overdue items monthly via Age Analysis
- Excellent communication and negotiation skills
- Professional, well-spoken, and assertive
- Strong interpersonal skills
- Detail-oriented with high diligence
- Solid understanding of finance principles and procedures
- Strong business acumen and risk awareness
- Proven experience with accounting ERP systems
- Able to work independently and prioritise tasks
- Advanced Microsoft Office skills (Excel, Word, Outlook)
- Comfortable working in a dynamic, evolving environment
- Sage X3 experience advantageous
- Exposure to a range of accounting and finance responsibilities
- Opportunity to work in a collaborative and fast-paced environment
- Engagement with a diverse customer base
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