Debtors Manager (Logistics Industry)

• Debt Collection: Manage the collection process for transportation-related accounts receivable, including contacting customers to follow up on outstanding invoices, resolving payment discrepancies, and negotiating payment terms.
• Account Reconciliation: Reconcile accounts receivable balances and resolve any discrepancies or issues with billing, payments, or customer accounts. Ensure that all transactions are accurately recorded and reflected in the accounting system.
• Credit Management: Evaluate the creditworthiness of customers and establish appropriate credit limits and payment terms. Monitor credit risks and take proactive measures to minimize exposure to bad debts.
• Aging Analysis: Analyze accounts receivable aging reports to identify overdue accounts and prioritize collection efforts. Develop strategies and action plans to address aging balances and minimize the risk of bad debt.
• Customer Communication: Communicate effectively with customers regarding payment reminders, account statements, and payment arrangements. Build and maintain positive relationships with customers while firmly but diplomatically pursuing debt collection.
• Documentation and Reporting: Maintain accurate records of all collection activities, correspondence with customers, and payment arrangements. Prepare regular reports and updates on accounts receivable status, aging trends, and collection performance.
• Dispute Resolution: Investigate and resolve billing disputes, discrepancies, and payment issues in a timely and professional manner. Collaborate with internal stakeholders, such as sales, operations, and finance teams, to address customer concerns and ensure timely resolution.
• Process Improvement: Identify opportunities to streamline and improve the accounts receivable process, including automation of billing and payment processes, implementation of best practices, and enhancement of internal controls.

• Bachelor's degree or Diploma in Accounting, Finance, Business Administration, or related field.
• Proven experience (5 years) in accounts payable management, preferably within the transportation or logistics industry.
• Strong understanding of accounting principles and practices, including accounts receivable, credit management, and debt collection.
• Proficiency in accounting software and ERP systems, with experience in implementing process improvements and automation solutions.
• Excellent communication and negotiation skills, with the ability to interact professionally with customers and internal stakeholders.
• Analytical mindset with the ability to interpret financial data, aging reports, and credit risk assessments.
• Detail-oriented with a focus on accuracy and timeliness in financial transactions and reporting.
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Demonstrated leadership abilities, including team management, decision-making, and project execution.

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