ISP Sales Manger - Durban

eThekwini, KwaZulu-Natal
Permanent
Full-time

1 month ago

Job DescriptionOur client, an ISP specializing in providing INTERNET, VOICE and HOSTING solutions, is seeking a permanent opportunity for a skilled and experienced Sales Manager based in Umhlanga, Durban

Report to: Sales and Operations Director
Department: Sales
Location: Office based
Office Hours: 8am - 5pm

Purpose:The Sales Manager is responsible for managing the entire sales lifecycle of the business, both directly and indirectly through the sales team and directors' instructions, this will include prospecting and qualifying new sales opportunities; growing the customer base; presenting face to face and online demonstrations. proposing and closing managed service contracts; as well as the sale of services and products offered by the company. The Sales Manager's main responsibility is to ensure that the Sales Team is achieving the financial revenue target and customer retention objectives that are required by the company by ensuring the necessary sales strategies and sales requirements given by the sales directors are implemented and within the sales team.Knowledge, Skills, Abilities Required:

Knowledge of Information Technology industry products, services, licensing and technologies with a learned focus on products and services sold by THE COMPANY
Awareness and understanding of commercial terms within sales (margin, gross profit, revenue
turnover, net profit, cost of sales, bulk purchasing, discounting, etc.)
Extensive experience in all aspects of the sales lifecycle
Strong understanding of customer sales dynamics and requirements
Understanding of Sales Methodologies, sales process and dynamics
Demonstrated level of success in the development of client relationships
Enjoy working with customers and external audiences
A commitment to excellent customer service
Proficiency in Microsoft Excel, Word and Outlook
Understanding of Internet Access Services and VoIP Telephony

Minimum Requirements:Education and Experience:

Grade 12 Senior Certificate
Understanding of the sales process
Previous team leadership experience
Qualification in Marketing, Business Administration or a related field
5+ years of sales and organizational experience, preferably within the IT, or ISP industry

Skills:

Customer Service skills
Negotiation skills
Logistics understanding
Detail aware and oriented for accuracy
Good command of the English language (both verbal and written)
Good email, telephonic and interpersonal communication skills (in English)
Ability to manage your own time and tasks to meet deadlines
Ability to work independently, unsupervised
High energy and drive with good negotiation skills
Budgeting and Contract Management skills
Strong organizational, presentation, and customer service skills
Skill in preparing written communications and materials
Ability to multi-task and adapt to changes quickly
Ability to lead as well as work within a structured team environment
Self-motivated with the ability to work in a fast-moving environment
Ability to engage at a meaningful level with the management team, staff, providers, public and customers
Target driven

Salary:

Market related

Ntice Sourcing Solutions

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