Technical Sales - Industrial Automation

• Generate sales for LV and MV automation products, including SCADA and vision systems, and instrumentation calibration services.
• Propose solutions at all levels, from individual products to complex engineered systems, including service level agreements for process plant support and equipment maintenance.
• Work with Product Specialists to propose more technical and complex solutions, especially related to SCADA, and automation systems.
• Technical Support and Service Offering:

• Provide ongoing technical advice and support to Sales Engineers/Technicians, ensuring they have the necessary guidance for complex sales opportunities, including plant support and automation solutions.
• Engage with clients to design service level agreements (SLAs) for process plant support, including maintenance, equipment calibration, and automation system upgrades.
• Customer Relationship Management:

• Maintain and strengthen customer relationships, ensuring high levels of customer satisfaction.
• Identify and develop new clients, expanding the customer base within the target sectors while offering additional service offerings such as instrumentation calibrations and support for SCADA systems.
• Regular Customer Interaction:

• Conduct regular customer visits to understand needs, present solutions, and ensure customer satisfaction.
• Conduct cold calling to identify new opportunities and expand market reach, especially focusing on the plant equipment and automation system needs of prospective clients.
• Business Development:

• Develop and implement strategies to grow market share within key sectors, including Mining, Pulp and Paper, Water and Wastewater, and Food and Beverage, manufacturing, healthcare etc
• Promote the company’s service offerings, including process plant support services, SCADA system integration, and automation solutions, ensuring long-term customer satisfaction and business growth.
• CRM Utilization:

• Regularly use the Customer Relationship Management (CRM) tool to track sales, opportunities, and customer communications.
• Ensure accurate and up-to-date data for forecasting and reporting on sales performance, including plant support services, automation systems, and SLAs.
• Project Management/Service Responsibilities:

• Act as Project Technical Manager for client projects, ensuring the technical delivery and quality of automation solutions, including SCADA, and vision systems.
• Oversee service contracts and agreements for ongoing support, plant equipment maintenance, and instrumentation calibrations.
• Provide technical oversight for the installation, commissioning, and ongoing support of automation solutions and vision systems.
• Monthly Forecasting:

• Provide accurate monthly sales forecasting, aligning with business goals and targets, particularly for long-term service contracts and automation solutions.

• Education & Experience:

• Background in Electrical or Instrumentation Engineering or a related field.
• Proven experience in sales, preferably within automation, electrical or instrumentation products (PLC’s, VSD’s, Switchgear, Instrumentation), as well as experience with SCADA systems and process plant support services.
• Skills & Competencies:

• Strong technical understanding of automation products (LV & MV), PLC’s, VSD’s, switchgear, SCADA systems, and vision systems.
• Solid understanding of process instrumentation calibrations and plant equipment maintenance.
• Excellent communication and interpersonal skills for relationship building and customer engagement.
• Strong business development capabilities, with a track record of driving new sales in both products and service agreements.
• Ability to provide technical support to a sales team and customers regarding SCADA, automation solutions, and plant support services.
• Ability to work with a high level of independence, managing multiple projects and clients.
• Tools & Systems:

• Experience using Customer Relationship Management (CRM) tools to manage sales activities.
• Proficient in Microsoft Office Suite and other relevant sales tools.
• Familiarity with SCADA systems, and plant maintenance software is highly advantageous.
• Other:

• Own car is essential.
• Willingness to travel regularly for customer visits, business development, and service delivery.
• Self-motivated and goal-oriented with a high level of initiative.

Professional Recruitment Partners