Jobs at Teleperformance

• Director of Quality

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  • Cape Town, Western Cape

  Overview The Director of Quality is responsible for leading and executing the quality strategy across a key global account within the BFSI (Banking, Financial Services, and Insur…

• WFM Manager

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  • Cape Town, Western Cape

  Overview As a Workforce Management (WFM) Manager, your primary responsibility is to ensure the efficient and effective management of accounts and its workforce. This includes ove…

• Reporting Analyst

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  • Cape Town, Western Cape

  Overview We are seeking a highly analytical and detail-oriented Reporting Analyst I to join our team at Teleperformance SA. The successful candidate will play a pivotal role in m…

• Customer Service Advisor - DK

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  • Cape Town, Western Cape

  Overview Responsible for handling customer queries via web chat and email, providing accurate product and service information, and maintaining up-to-date customer records. Escal…

• Customer Service Advisor - DT

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  • Cape Town, Western Cape

  Overview As a Contact Centre Agent for an airline, you will serve as the primary point of contact for passengers via phone. You will be responsible for providing excellent custom…

• WFM Assistant Manager

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  • Cape Town, Western Cape

  Overview We are seeking a highly motivated and experienced WFM (Workforce Management) Assistant Manager to join our dynamic team. In this role, you will be responsible for managi…

• Planning Analyst

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  • Port Elizabeth, Eastern Cape

  Overview An exciting opportunity has arisen for a WFM Planning Analyst within the existing Resource Planning Team. Reporting directly to the Planning Manager, the successful cand…

• WFM- Real time Analyst

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  • Cape Town, Western Cape

  Overview Job Overview The Real-Time Analyst (RTA) is responsible for managing and monitoring real-time resource allocation in our contact center to meet forecasted call volumes…

• WFM Manager

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  • Port Elizabeth, Eastern Cape

  Overview As a Workforce Management (WFM) Manager, your primary responsibility is to ensure the efficient and effective management of accounts and its workforce. This includes ove…

• Operations Assistant Manager (ACCM)

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  • Cape Town, Western Cape

  Overview The role is to support the continued growth of the campaign. The successful candidate will be responsible for monitoring, evaluating and improving effectiveness of Quali…

• RTA

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  • Port Elizabeth, Eastern Cape

  Overview The Real-Time Analyst (RTA) is responsible for managing and monitoring real-time resource allocation in our contact center to meet forecasted call volumes while ensuring…

• (ZAF) MZ Customer Service Representative

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  • Cape Town, Western Cape

  Overview To provide a Simply Brilliant customer experience by professionally and courteously handling all customer contact in compliance with company directive. To actively prom…

• Transport Manager

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  • Cape Town, Western Cape

  Overview We are seeking a highly organized and strategic Logistics Manager to oversee and optimize our employee transportation services. In this role, you will be responsible for…

• Sales Opportunity

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  • Cape Town, Western Cape

  Overview To provide an industry leading, simply Brilliant customer experience by professionally and courteously handling all customer contact in compliance with company and clie…

• ZAF-CSR M

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  • Cape Town, Western Cape

  Overview The Customer Care Advisor is responsible for communicating with our patients either over the phone, live chats/messaging on email and over social media. You work alongsi…

• Team Leader(Operations Supervisor) BPO- Night Shift DS

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  • Port Elizabeth, Eastern Cape

  Overview Test Qualifications Test Responsibilities Test…

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