Process Engineer (BPM and Change Management)
Exusia
- South Africa
- Permanent
- Full-time
- Bachelor’s or Master’s degree in Computer Science or related field
- 6+ years’ experience in handling portfolio of projects from a process improvement perspective and at least 3 years in a managerial role responsible for outcomes
- Define the scope and estimations for process initiatives
- Design and execute process improvement initiatives, taking responsibility for individual delivery in terms of quality, scope and time.
- Proactively engage with business on strategic initiatives which require process improvement
- Ability to build business case to demonstrate business value & calculate ROI for business stakeholders
- Define and analysis value chains (cross functional process mapping) and linking business strategy to process architecture
- Define the process end-to-end view (Operating model)
- Understand advanced process measurement (tying value chain processes to corporate performance metrics)
- Ability to design and develop process measurement analytics and collaborate on the construction of the analytics tools
- You should have demonstrated proficiency in BPM and Change Management
- Demonstrated leadership on small-to-medium process and performance improvement engagements
- Strong organizational skills and detail oriented
- Strong communication and presentation skills
- Business principles and relevant regulatory knowledge for banking
- Driving continuous improvement initiatives and deliver measurable ROI
- Understanding of process and workflow streamlining, problem resolution, change management
- Develop mitigation strategies for cross-organizational impacts for process improvement projects
- Experience in BPM related tools including project planning and tracking
- exposure and understanding of RPA tools like Blue Prism/Pega/Microsoft Power Automate/Automation Anywhere and implementing the same for process automation
- Work with data architects to define dataflow, data transformation, interface needs and sources for all information
- Understand current and emerging technology landscape and how it can be used in the BPM context
- Understand all the regulatory and compliance drivers for the business within their customer domain.
- Experience in managing operational risk and implementing required risk controls
- hands on experience using Modelling tools EPC/BPMN/UML
- Knowledge of Primavera / Clarity/ Jira / Confluence is an added advantage
- Exposure to Banking & Financial services domain will be desirable
- Exposure to Azure cloud services
- LEAN/ SIX SIGMA - Yellow belt/ CBPP/ Business Analysis