People Services HR Administrator

Cape Town, Western Cape
R15,000-18,000 per month
Permanent
Full-time

13 hours ago

People Services HR AdministratorBe part of shaping a best-in-class employee experience in a global people services hub.Cape Town (CBD Gardens) | Office Based | R15000 -R18000 | UK Hours (Mon-Fri)About Our ClientOur client is a world-leading research agency with a diverse global team spanning 14 countries across the UK, Europe, and APAC. They provide evidence, insights, and advisory services that support government departments, regulators, charities, and public sector bodies in shaping the next generation of policy and programmes.The company values objectivity, innovation, and collaboration, and places its people at the heart of its mission. Joining this team means becoming part of a supportive, inclusive, and purpose-driven environment that prioritises growth, integrity, and impact.The Role: People Services HR AdministratorThis role is central to delivering high-quality HR services across the full employee lifecycle. You will provide comprehensive administrative support to ensure people processes run smoothly, records are accurately maintained, and employees receive timely support. You will be part of a small Cape Town team and collaborate closely with colleagues across the wider global People Team.Key Responsibilities

Act as the first point of contact for employee HR queries
Maintain and update employee records in the HRIS and personnel files
Coordinate end-to-end onboarding and offboarding processes
Prepare employee lifecycle documentation (contracts, changes, leave schedules, etc.)
Support group cyclical activities such as performance reviews, pay reviews, and employee surveys
Provide accurate payroll input and deliver timely data
Generate people metrics and reporting as required
Monitor completion of mandatory training and compliance tasks
Assist with audits and ensure compliance with policies and legislation

About You

2-4 years of HR administration or people services experience
Solid track record (not a job hopper) with experience in research, evaluation, or communication environments is advantageous
Strong organisational skills with high attention to detail and accuracy
Experience with HRIS platforms (Success Factors preferred)
Excellent written and verbal communication skills
Ability to manage sensitive and confidential information with discretion
Collaborative, positive, and adaptable with a people-first approach
Language skills in Dutch, German, or French are highly desirable (other European languages are an advantage)
Must be Cape Town-based and willing to work from the CBD office during UK hours

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