Applications Manager – Corporate Service Solutions

IT Ridge Technologies

  • Pretoria, Gauteng
  • Permanent
  • Full-time
  • 16 days ago
Detailed description:
  • Manage operational planning by developing short-term work plans in line with the Business Solutions and
Technology Department (BSTD) strategy and business plans as well as communicate on the division’s
activities. * Manage and improve the workflow and application of processes, procedures and systems.
  • Provide advice on the refining of policies, processes and systems and improve the alignment with related
divisional processes and systems. * Manage and facilitate the delivery of division-specific outputs, including the timeous delivery of projectsand the readiness of solutions to transition into operations. * Optimise resource use in the division, allocate work, manage the accountability of resources and provideinput into cost management. * Manage stakeholder relationships to ensure the timeous delivery of quality IT solutions in accordance withbusiness requirement specifications. * Identify gaps and inefficiencies (including governance and the management of risks and audit findings) inthe work of the division and take specific actions for the implementation of improvements. * Manage, monitor, evaluate and report on the quality, turnaround and impact of the division’s deliverables.
  • Encourage a performance culture in the division, define performance expectations and conduct effective
performance management of direct reports. * Drive priority development for employees by promoting and supporting career management and thedevelopment of direct reports. * Drive innovation and implement the necessary changes to improve application processes and systems toalign with global best practices. * Execute the IT strategy within the division.
  • Drive the transformation of the Corporate Services systems through implementation and maintenance of a
secured and high-availability solution.Job requirements:
  • Honours degree in Computer Science (NQF 8) or an equivalent qualification;
  • 8 to 10 years’ experience in an IT environment; and
  • 3 years’ experience in managing corporate service solutions (i.e. printing management, workspace
management, payment and stock management, parking management, etc.) * Technical background in an appropriate area (e.g. software development, infrastructure or integration);
  • Industry, organisational and business awareness;
  • Quality assurance;
  • Continuous improvement;
  • Continued learning and professional development;
  • Business continuity planning;
  • Systems integration;
  • Systems specialisation;
  • IT governance, risk and compliance;
  • Collaboration;
  • Integration testing;
  • Business relationship management;
  • IT enablement reporting, financial management, information management and project management; and
  • Capacity and performance management.

IT Ridge Technologies