Internal Sales and Production Manager

• Source and manage a diverse portfolio of external suppliers to ensure cost-effective, timely delivery, and high-quality production/branding of client products.
• Negotiate contracts and maintain strong, collaborative relationships with suppliers. * Manage supplier margin negotiation to ensure competitive rates.
• Issue supplier purchase orders accurately and efficiently.
• Proactively follow up on quotes and orders with suppliers.
• Identify and source innovative product offerings, staying abreast of new market innovations and products from suppliers.
• Check and approve supplier invoices and follow up on payments.
• Measure physical stock items received from suppliers for accurate artwork scaling.
• Check and approve supplier artwork and ensure proof sign-offs are obtained.

• Manage the end-to-end project workflow, coordinating external production across multiple suppliers and brands.
• Develop and maintain detailed project schedules, prioritising tasks and managing workloads to meet client deadlines.
• Oversee the full production process from client intakes, through external manufacturing/ branding, to final delivery.
• Assign, monitor, and review tasks for balanced workloads and accountability within project teams.
• Forecast timelines and track milestones using internal project tools.
• Identify risks and bottlenecks early within the supply chain and take proactive action to ensure project continuity.
• Manage internal design and logistics deadlines in relation to external production.
• Collaborate on overall project schedules.
• Conduct project scoping and quote generation.
• Maintain accurate project documentation and financial records, preparing regular status reports.

• Implement and maintain quality control standards for all outsourced production elements.
• Conduct regular quality checks on products received from suppliers to ensure they meet client specifications and the companies high standards.
• Identify and promptly resolve any quality issues or defects with suppliers.

• Responsible for budgeting, cost control, and reporting on a project basis.
• Monitor production costs from suppliers and identify opportunities for cost reduction.
• Monitor spend versus cost estimates and report on variances.

• Communicate effectively with client service leads/project managers to provide updates and address concerns.
• Manage client/ Account Manager’s expectations and ensure satisfaction.
• Liaise directly with clients and suppliers for updates, expectations, and approvals.
• Ensure timely communication with the client service team.
• Ensure effective integration and communication with Design, Account Management, and Logistics teams.

• Help improve internal workflows, documentation, and overall efficiency related to procurement and external production processes.
• Champion strong project communication and structured documentation.

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