Position Reports to: Manager: InfrastructureDivision: National OpsLocation: Pretoria Landbank OfficeAdvert Closing Date: 05 September 2025About the PositionIn an ever-changing environment, we have built a responsive and agile organisation to give effect to our strategic intent of achieving voluntary compliance. We invite you to be part of our special team that contributes to the collection of revenue, protect the economy and people of South Africa. We believe that your skills, commitment, and dedication will add value and make a difference to the organisation and country. Integrity is key to the organisation.Job PurposeTo execute regulated and quality standard audits and provide general assistance to the division in executing their responsibilities. The successful candidate will play a key role in maintaining and improving our internal standards, ensure compliance with applicable standards and supporting organisational excellence.Education and ExperienceMinimum Qualification & Experience Required
Bachelor's Degree / Advanced Diploma (NQF 7) in Public Administration, Quality Management, Business Administration, Industrial Engineering and/or Project Management with 5 - 7 years' experience in a planning, quality standards assessment and audits, Project Management or process improvement role within a Business Standards environment, of which 2 - 3 years at a knowledge worker level.
#Alternative
Senior Certificate (NQF 4) or matric with 10 years' experience in a planning, operational analysis, process improvement, Project Management and/or standards analysis and implementation role within a Business Standards environment, of which 5 years at a knowledge worker level
Job Outputs:Process
Compare operational performance with principles, theory and policy in area of specialisation, identify problems and provide solutions.
Conduct research to investigate areas of concern to resolve problems and identify new solutions.
Deploy technical and or commercial knowledge and experience to identify and resolve problems and define organisational solutions.
Identify and recommend improvements on policies, processes, SOPs, governance and delivery systems.
Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
Governance
Implement and provide input into the development of governance, compliance, integrity and ethics
processes within area of specialisation.
People
Develop and maintain productive working relationships with peers and team members to achieve predefined objectives
Search for, integrate and share new knowledge attained through formal and informal learning
opportunities in the execution of your job.
Finance
Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.
Behavioural competencies
Accountability
Adaptability
Analytical thinking
Attention to details
Commitment to Continuous Learning
Commitment to Higher Purpose
Conceptual Ability
Customer Service
Diversity Awareness
Expertise in Context
Fairness and Transparency
Information Seeking
Honesty and Integrity
Organisational Awareness
Problem Solving and Analysis
Respect
Trust
Technical competencies
Business Knowledge
Data Collection and Analysis
Decisiveness
Efficiency improvement
Functional Policies and Procedures
Legislative and regulatory compliance
Planning and Organising
Problem Analysis and Judgement
Quality Control
Quality Management
Reporting
Risk Awareness
Compliance Competency
GOC Confidential - sensitive information, the unlawful disclosure of which may be harmful to the security or national interest of the Republic or could prejudice the Republic in its international relations
Employment EquityThe Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
