GTMS Training & Documentation Specialist

Vistex

  • Stellenbosch, Western Cape
  • Permanent
  • Full-time
  • 23 days ago
Description :The Vistex Training & Documentation Specialist is responsible for defining, developing, and facilitating all aspects of training for the Vistex Go-to-Market Suite® (GTMS®) solution application. As part of the Training GTMS team, you will develop and conduct training for both internal and client training engagements ensuring they are equipped to use Vistex GTMS software. This position requires a high degree of training material development and presentation skills to support our global audiences.Responsibilities:
  • Define, develop, and organize training materials (presenter decks, participant guides, exercises, job aids, SAP® Enable Now Simulations and scripts) utilizing department template and standardization guidelines for GTMS software. Materials will include the business need for the software as well as the technical steps to implement and utilize the system at the customer’s site.
  • Designs and develops eLearning courses for customers and employees following department’s standards and templates for consistent content, aligning with GTMS Bootcamps.
  • Collaborate closely with product specialists, customers, and trainers to develop delta classes and associated documentation.
  • Teach virtual and in-person classes to diverse audiences and skill levels on business processes for implementing and utilizing GTMS software.
  • Utilize department templates and other tools for reusable content for end-user and customer-tailored classes.
  • Effectively manages multiple concurrent projects and deadlines within fast-paced, dynamic environments, utilizing strategic prioritization and adaptive planning to ensure timely and high-quality outcomes.
  • Proactively manage, report, and troubleshoot issues that occur in the system during course material development and pre-training testing.
  • Handle related duties as assigned
About us: The Vistex platform helps businesses finally get control of all their different promotions, rebates, SPAs, discounts, and other incentives. With so many programs across so many partner relationships, it can be impossible to see where all the money is going, let alone how much difference it’s actually making to revenue. With Vistex, business leaders can see the numbers, see what really works, and see what to do next – so they can make sure every dollar they spend really is driving more growth, not just more costs. It’s why global enterprises ranging from Coca-Cola to Sony to Grainger rely on Vistex every day. Vistex | Now it all adds up.™Education : BachelorsExperience : 0 years: Detail-oriented and independent thinker with strong problem-solving.
0 years: Receptive to learn new software and processes quickly.
0 years: Excellent verbal, written, and interpersonal skills.
0 years: Strong proofreading and document formatting skills
0 years: Experience designing training materials through coursework, internships, or student jobs.
0 years: Exposure to Learning Management Systems (LMS) or eLearning platforms.
0 years: Experience with SAP Enable Now.
0 years: Knowledge of SAP or ERP software products; Sales and Distribution (SD) SAP module experience.
0 years: Highly proficient in various Microsoft Office products, including PowerPoint and Word.
0 years: Excellent verbal, written, and interpersonal skills; must be fluent in English (bilingual a plus).
0 years: Minimum Bachelor's degree or 2 years of software training and material development experience.

Vistex