Internal Sales Representative - Automation and technologies

• Internal Sales Generation: Actively generate sales opportunities by identifying client needs, providing product recommendations, and promoting the company's industrial automation and technology solutions to existing and new clients.
• Order Processing: Accurately process client orders from receipt to fulfillment, ensuring all details are captured and communicated clearly to relevant departments.
• Quote Preparation: Prepare and send detailed and competitive quotes to clients, based on their requirements and specifications.
• Client Liaison: Build and maintain strong relationships with clients, acting as their primary point of contact for queries, order status updates, and after-sales support.
• Follow-Up and Negotiation: Proactively follow up with clients on outstanding quotes, sales leads, and order confirmations, addressing any concerns or adjustments needed.
• Sales Support: Work closely with the external sales team to support their efforts, ensuring all sales opportunities are tracked and orders are processed smoothly.
• CRM Management: Maintain accurate and up-to-date records in the CRM system, tracking leads, client communications, order statuses, and quotes.
• Customer Problem-Solving: Address any issues with orders, including product availability, pricing discrepancies, and delivery timelines, ensuring customer satisfaction.
• Internal Coordination: Collaborate with internal departments (sales, logistics, and warehouse) to ensure smooth processing and timely delivery of orders.

• Experience: A minimum of 2 years of experience in internal sales, order processing, or customer service, ideally in the industrial automation, technology, or engineering sectors.
• Sales Experience: Previous experience generating sales or managing sales opportunities within an internal sales role is advantageous.
• Technical Knowledge: Basic understanding of industrial automation systems and technologies is a plus, or a willingness to learn.
• Communication Skills: Strong verbal and written communication skills to interact with clients, suppliers, and internal teams.
• Attention to Detail: Exceptional organizational skills and the ability to manage multiple client orders and quotes concurrently.
• Negotiation Skills: Ability to handle client negotiations professionally and close sales opportunities successfully.
• CRM Proficiency: Experience using CRM software (e.g., Salesforce, HubSpot) to track leads, quotes, and orders.
• Problem-Solving: Strong problem-solving ability to address client concerns, order discrepancies, and other issues as they arise.
• Team Collaboration: Ability to work well within a team and coordinate effectively with different departments to ensure client needs are met.

Professional Recruitment Partners