Job SummaryLarge Hotel in Bantry Bay is looking for a Debtors Clerk (Accounts Receivable) to join their finance team and ensure that all financial operations are accurate, efficient and guest-focused.Duties:Accounts Receivable Management:Maintain accurate debtor accounts, ensure timely billing, and follow up on outstanding payments with professionalism and courtesy.Guest & Client Communication:Liaise with individual guests, corporate clients, and travel agents regarding invoices, statements, and queries, ensuring excellent service and relationship management.Reconciliations & Reporting:Prepare debtor reconciliations, allocate payments, and generate age analysis reports for review.Credit Control:Implement credit policies, monitor account limits, and escalate overdue accounts in line with hotel procedures.Collaboration with Departments:Work closely with Reservations, Front Office, and Events teams to ensure billing accuracy for accommodation, conferences, banquets, and other services.Audit & Compliance:Support internal and external audits, ensuring compliance with financial controls, statutory regulations, and company standards.Requirements:Matric certificateFinance qualification or diploma advantageousMinimum 2-3 years' experience in debtors / accounts receivable and hotel industry experience is essentialProficiency in Opera PMSStrong Excel and financial reconciliation skillsExcellent interpersonal, negotiation, and problem-solving skillsProfessional, detail-oriented, and deadline-drivenMust hold a valid South African IDHigh attention to detail with a passion for precision in financial records.Able to handle debtor queries and collections diplomatically.Takes ownership of debtors' ledger and ensures timely resolution of issues.Works seamlessly with finance and operations teams.Maintains confidentiality and upholds financial ethics.HotelJobsRecruiter
