Administrator

• Prepare reports, manage records, and handle correspondence
• Liaise with internal departments and external stakeholders
• Maintain and manage secure, real-time communication between VIP clients and internal response teams.
• Ensure timely coordination of outsourced emergency services with live status tracking.
• Assist in managing client access controls, role-based permissions, and status monitoring in compliance with data protection laws.
• Coordinate and maintain system logs, action reports, and crisis documentation for audit purposes.
• Support the consolidation of systems to a single interface by managing VIP client records and workflows.
• Track and report real-time updates during mission-critical incidents, ensuring service accountability.
• Serve as the primary point of contact for VIP clients, delivering high-quality administrative and technical support.
• Prepare compliance documents and audit summaries for client review.
• Maintain discretion and confidentiality with sensitive information and high-profile client interactions.

• Matric (Grade 12)
• Diploma or Degree in Business Administration, Risk Management, Security Studies, or related field.
• Minimum 2 years in an administrative or operations coordination role, preferably in emergency response, security, or VIP services.
• Strong organizational and multitasking skills in high-pressure environments.
• Proficient in using SaaS platforms, CRM tools, or emergency management software.
• Familiarity with data protection standards such as GDPR, CCPA, and role-based access controls.
• Excellent communication skills and a proactive, client-focused attitude.
• Ability to handle confidential information with professionalism and integrity.
• Experience working with integrated communication hubs or emergency control room environments.
• Prior involvement in supporting crisis management, business continuity, or global operations.
• Understanding of trigger-based location sharing, outsourced service coordination, and real-time tracking technologies.
• Clear criminal record

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