
Digital Solutions Governance Manager
- Durban, KwaZulu-Natal
- Permanent
- Full-time
- Oversee the development, monitoring, and reporting of departmental and project budgets, ensuring alignment with strategic objectives and financial prudence.
- Guide the analysis of spending patterns, identifying opportunities for cost optimization and efficiency.
- Approve budget proposals and provide financial insights to the Governance Council.
- Direct the ongoing inventory, assessment, and optimization of the organization's software application portfolio.
- Guide efforts to identify redundancies, consolidate applications, and recommend retirement or replacement strategies to reduce costs and complexity.
- Oversee the development of roadmaps for application modernization and simplification.
- Lead the management of all software and service licenses, ensuring compliance with vendor agreements and optimizing license utilization.
- Guide the collection and analysis of license data to identify cost savings opportunities, mitigate compliance risks, and support strategic procurement decisions.
- Oversee the implementation and management of license management tools and processes.
- Provide leadership, mentorship, and performance management to direct reports, fostering a collaborative and high-performing team environment.
- Ensure clear communication of goals, expectations, and priorities within the team.
- Develop, implement, and continuously improve the organization's governance policies, procedures, and frameworks.
- Ensure that governance practices are aligned with industry best practices, regulatory requirements, and organizational strategic goals.
- Develop and maintain documentation for all governance processes and decisions.
- Serve as the primary point of contact and liaison between the central governance function and various regional business lines.
- Proactively engage with business stakeholders to understand their needs, challenges, and initiatives that require governance oversight or input.
- Facilitate workshops, information-gathering sessions, and working groups to drive governance initiatives and resolve cross-functional issues.
- Communicate governance policies, changes, and decisions effectively to business lines, ensuring understanding and adoption.
- Facilitate and coordinate regular meetings of the Governance Council, which is comprised of regional business leaders.
- Develop and distribute meeting agendas, materials, and minutes, ensuring timely and effective communication.
- Drive discussions, encourage participation, and synthesize diverse perspectives to enable effective decision-making by the Council.
- Track and report on action items, decisions, and outcomes from Council meetings.
- Prepare and present governance reports, metrics, and recommendations to the Governance Council and senior leadership.
- Identify, assess, and monitor governance-related risks across the organization.
- Collaborate with relevant teams (e.g., Legal, Compliance, Audit) to ensure adherence to internal policies and external regulations.
- Implement risk mitigation strategies and controls within the governance framework.
- Bachelor's degree in business administration, Finance, Information Technology, Project Management, or a related field.
- 8 years of progressive experience in governance, operations, finance, or IT management, with at least 2 years in a leadership role with direct reports.
- Proven experience in developing and implementing governance frameworks and policies.
- Strong understanding of budgeting, financial planning, software lifecycle management, and license management principles.
- Demonstrated ability to facilitate complex discussions and drive consensus among diverse stakeholders, including senior leadership.
- Excellent communication (written and verbal), presentation, and interpersonal skills.
- Strong analytical and problem-solving abilities with a keen attention to detail.
- Ability to manage multiple priorities in a dynamic and fast-paced environment.
- Strategic Thinking & Planning
- Leadership & Team Development
- Stakeholder Management
- Cross-functional Collaboration
- Facilitation & Negotiation
- Financial Acumen
- Risk Management
- Policy Development
- Analytical & Data-Driven Decision Making
- Proficiency in governance tools and platforms (e.g., GRC software, portfolio management tools)
- Master's degree preferred.
- Certification in relevant governance frameworks (e.g., COBIT, ITIL) or project management (e.g., PMP) is a plus.