Key Account Manager

Network Recruitment

  • Durban, KwaZulu-Natal
  • Permanent
  • Full-time
  • 14 hours ago
Responsibilities Include:
  • Achieving assigned sales and revenue targets across key automotive accounts.
  • Growing revenue through up-selling and cross-selling aligned products and services (e.g. fleet management, aftermarket solutions, and vehicle tracking).
  • Driving profitability through strategic pricing and account optimisation.
  • Building strong, long-term relationships with key decision-makersfrom dealer principals to procurement leads.
  • Understanding client operations, business cycles, and pain points to proactively offer solutions.
  • Leading client account planning sessions to align on goals, performance, and opportunities.
  • Ensuring that all service level agreements (SLAs) are met or exceeded.
  • Managing proposal development and leading responses to RFQs/RFPs in collaboration with internal stakeholders.
  • Delivering insightful monthly and quarterly business reviews, focused on growth, performance analysis, and risk mitigation.
  • Continuously analysing account performance and trends, maintaining an accurate sales pipeline, and providing detailed reports to management.
  • Retaining and expanding existing accounts by delivering consistent value and proactive service.
  • Developing action plans for dormant or under performing accounts.
What Success Looks Like:
  • Meeting or exceeding revenue and profitability targets within assigned accounts.
  • Building high-trust relationships that position you as a key strategic partner.
  • Identifying and converting new opportunities within existing accounts.
  • Maintaining high client retention and satisfaction levels.
  • Delivering clear, actionable reporting and insights on account activity and health.
Who We're Looking For:
  • Experience & Industry Knowledge:
  • 35 years experience in key account management, sales, or business development.
  • Proven success working with clients in the motor or automotive industry (OEM, dealership, fleet, aftermarket, etc.).
  • Strong commercial acumen and the ability to understand complex business environments.
  • Demonstrated ability to manage long-term relationships and negotiate at senior levels.
  • Sound understanding of vehicle-related products, services, or sales processes.
  • Skills & Tools:
  • Strong communication, negotiation, and presentation skills.
  • Competent in MS Office (Excel, Word, and PowerPoint) intermediate level or higher.
  • Self-motivated with excellent organisational and problem-solving abilities.
  • Qualifications:
  • Minimum: Higher Certificate or equivalent qualification (NQF 5).
  • Preferred: Diploma or relevant business qualification (NQF 6).
  • Other Requirements:
  • Valid Code 8 drivers license (not endorsed).
  • Willingness to travel locally for client visits and reviews.

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