Retention Specialist – Gaming, Betting, & Gambling job – Market related salary – Cape Town, South Africa
Initiate International
- Cape Town, Western Cape
- Permanent
- Full-time
- Develop and implement retention strategies that resonate with our diverse player base
- Analyse player behaviour and data to identify trends, preferences, and opportunities for engagement.
- Collaborate with marketing and design teams to create engaging promotions, rewards, and campaigns
- Craft personalised communication that connect with players on a meaningful level
- Monitor and optimise player retention metrics, making data-driven decisions to enhance player experiences
- Stay up-to-date with industry trends and competitor activities to remain at the forefront of retention strategies
- 3+ Years' experience in a similar role
- Experience in iGaming and a solid understanding of the iGaming landscape
- A knack for building and maintaining relationships that last
- Excellent communication skills and a talent for understanding player needs
- Strong analytical mindset, with the ability to interpret data and extract insights
- Creative problem-solving skills and the ability to think outside the box
- A collaborative spirit and enthusiasm for working in a dynamic team environment