F&B Manager

• Minimum of 3–5 years’ experience in a 4 or 5 star hospitality environment
• Proven track record in managing food and beverage operations
• Experience in banqueting and conferencing
• Valid driver’s licence and own vehicle
• Valid South African ID
• Strong financial acumen (budgets, cost control, profit margins)
• Advanced stock control; POS, PMS & inventory systems (APEX/NEBULA & PlusPoint beneficial)
• Computer literacy (MS Office)
• Excellent English communication (spoken & written)
• Leadership, training, and team motivation
• Guest-centric with a flair for innovation in F&B experiences

• Oversee daily F&B service, maintain quality and hygiene standards, manage inventory and equipment, support menu planning and promotional activities, and ensure accurate financial reconciliation
• Guide and develop staff through coaching, meetings, performance reviews, and cross-training; foster a respectful and high-performing team culture
• Manage payroll, budgets, and employee records; monitor costs, forecast operational needs, and leverage systems for reporting and scheduling
• Resolve complaints, drive service excellence, respond to feedback, and ensure consistent product and service quality across all touchpoints

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