
Workshop Manager - Panel Shop
- Johannesburg, Gauteng
- Permanent
- Full-time
- Oversee and manage the day-to-day operations of the workshop, ensuring efficient workflow.
- Control and maintain workshop procedures, ensuring repairs are completed to high-quality standards.
- Manage customer complaints and ensure a CSI score of above 95%.
- Monitor and optimize workshop productivity, ensuring maximum output with minimal downtime.
- Work closely with the CRM system and produce reports as needed.
- Supervise and mentor the workshop team, ensuring proper training and adherence to company policies.
- Years of Experience: 10 to 20 years.
- Type of Experience: Panel shop experience is required as a manager.
- Top Skills: Proficiency in TMS, CRM, handling complaints, repair procedures, workshop control, and report generation.
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