
Life Guard Team Leader - Dubai
- Johannesburg, Gauteng
- R420,000-500,000 per year
- Permanent
- Full-time
- Team Supervision: Oversee a team of lifeguards, ensuring they perform their duties efficiently and adhere to safety protocols.
- Scheduling & Rotations: Organize lifeguard schedules, ensuring proper coverage and appropriate break times.
- Training & Development: Provide ongoing training to lifeguards, including CPR, first aid, rescue techniques, and emergency procedures.
- Performance Monitoring: Evaluate team members’ performance, provide constructive feedback, and conduct regular performance reviews.
- Team Motivation: Foster a positive, supportive, and professional work environment, encouraging high morale and teamwork.
- Pool Area Monitoring: Ensure constant surveillance of the pool area, promptly responding to any potential hazards or emergencies.
- Emergency Response: Lead the response during emergencies, such as poolside accidents or medical situations, ensuring swift and effective action.
- Safety Compliance: Ensure that all safety standards, policies, and procedures are followed, including ensuring lifeguards are in position and alert at all times.
- Accident Documentation: Maintain records of incidents, accidents, and safety drills as required by company policies and legal regulations.
- Guest Interaction: Provide excellent customer service to guests, answering questions, addressing concerns, and ensuring their safety while at the pool.
- Safety Awareness: Educate guests on pool rules, water safety, and proper conduct around the pool area.
- Complaint Resolution: Address and resolve any guest complaints or issues related to pool safety, ensuring a positive experience.
- Record Keeping: Maintain accurate logs of lifeguard shifts, incident reports, safety inspections, and equipment maintenance.
- Safety Inspections: Conduct regular safety checks of pool equipment, first aid kits, and poolside facilities, reporting any issues for resolution.
- Reporting: Report to the Pool Manager on team performance, safety concerns, and any incidents that occur during shifts.
- Lifeguard Certification (e.g., American Red Cross, Royal Life Saving Society, or equivalent).
- CPR and First Aid certification (Advanced First Aid or Emergency Medical Technician certification preferred).
- Minimum of 2-3 years of experience as a lifeguard, with at least 1 year in a supervisory or leadership role.
- Strong understanding of pool safety standards and emergency procedures.
- Leadership & Team Management: Ability to lead, motivate, and support a team of lifeguards.
- Emergency Response: Strong skills in responding to emergencies, performing rescues, and administering first aid.
- Communication Skills: Excellent verbal and written communication skills to engage with guests, staff, and management.
- Customer Service: Professional and courteous with the ability to provide exceptional guest experiences.
- Problem-Solving: Quick decision-making abilities, especially under pressure, to resolve safety issues or guest concerns.
- Attention to Detail: Vigilance in monitoring the pool area, ensuring all safety protocols are being followed.
- Physical Stamina: Good physical condition to stand, watch, and respond to emergencies for long periods.
- Calm Under Pressure: Ability to remain calm and composed during high-stress situations or emergencies.
- Reliable & Responsible: Strong sense of responsibility for the safety and well-being of others.
- Positive Attitude: Friendly, approachable, and professional demeanour at all times.
- Attention to Detail: High level of attention to safety procedures and guest service standards.
- Adaptability: Flexible and able to adjust to changes in schedules, staffing, or emergency situations.
- Environment: Primarily working outdoors by the pool, exposed to varying weather conditions.
- Shift Work: Availability to work flexible hours, including weekends, holidays, and evenings.
- Physical Demands: Standing for extended periods, performing rescues, and responding quickly to emergencies.