Job Summary Main requirements: • Grade 12 and relevant tertiary qualification; (NON-NEGOTIABLE) • 3+ years Reservations Manager experience; • Experience in luxury/5* environment; (NON-NEGOTIABLE) • Strong leadership, communication, and people management skills; • Knowledge of revenue management principles and systems; • Proficiency in hotel booking systems (e.g., Protel Air or similar) • Exceptional attention to detail and organizational abilities; • Guest-focused with excellent interpersonal skills; • Ability to work under pressure in a fast-paced luxury environment; • Experienced in MS Office and Excel; • Availability to work within opening hours (e.g. public holidays, weekends as required).
