
Head Chef
- Cape Town, Western Cape
- Permanent
- Full-time
Department: Kitchen
Reports to: General Manager
Employment Type: Full-timePosition Purpose
The Head Chef at Upper Union leads all culinary operations to deliver exceptional dining experiences aligned with the restaurants bold, flavour-driven ethos. This includes innovative menu development, team leadership, operational excellence, hygiene compliance, and financial performance, while upholding the brands commitment to quality, creativity, and guest satisfaction.Key Performance Areas & ResponsibilitiesKitchen Operations & Food Preparation
- Lead and mentor the kitchen team to consistently deliver high-quality, flavour-forward dishes.
- Design and execute seasonal menus that reflect global inspiration and local ingredients, aligned with Upper Unions shared dining concept.
- Ensure portion control, plating consistency, and adherence to the restaurants visual and taste standards.
- Oversee food preparation with attention to efficiency, hygiene, and dietary requirements.
- Conduct regular quality checks on taste, presentation, and service timing.
- Engage with guests to understand preferences and accommodate special dietary needs.
- Ensure all dishesplated and sharedare visually appealing and meet Upper Unions aesthetic.
- Collaborate with Front of House to personalise offerings and elevate the guest experience.
- Proactively manage feedback and resolve complaints with professionalism and care.
- Identify and nurture talent within the kitchen team for growth and promotion.
- Implement structured training plans and foster a culture of continuous learning.
- Conduct regular performance reviews with actionable feedback.
- Uphold discipline and professionalism in line with company HR policies.
- Manage kitchen inventory, minimise wastage, and ensure accurate reporting.
- Monitor food costs and maintain budget targets without compromising quality.
- Conduct stocktakes and ensure compliance with procurement protocols.
- Assist in preparing and reviewing departmental budgets and forecasts.
- Enforce hygiene and HACCP standards across all kitchen operations.
- Maintain cleanliness and functionality of kitchen equipment.
- Train staff on safe food handling and chemical usage.
- Ensure compliance with fire safety and health regulations.
- Promote sustainable sourcing, waste reduction, and energy efficiency.
- Support local producers and artisans where possible.
- Encourage staff and guests to participate in community and environmental initiatives.
- Manage team schedules, leave, and attendance.
- Support cross-functional collaboration with other departments.
- Ensure compliance with labour laws in rostering and performance management.
- Foster a positive, respectful, and motivated kitchen culture.
- Lead by example in appearance, punctuality, and guest interaction.
- Encourage collaboration across the restaurant team.
- Remain flexible to operational needs and support broader team initiatives.
- Expertise in international cuisine, modern plating, and dietary accommodations.
- Strong understanding of food safety, HACCP, and cost control.
- Experience in menu engineering and sustainable kitchen practices.
- Financial acumen including budgeting and P&L analysis.
- Ability to create SOPs and training materials.
- Inspirational leadership and team mentoring.
- Precision in food preparation and presentation.
- Excellent communication and interpersonal skills.
- Creative problem-solving and adaptability.
- Proficiency in Microsoft Office and POS/inventory systems.
- Formal culinary qualification (Diploma or higher).
- Minimum 5 years in a Head Chef role, ideally in a premium urban restaurant.
- Proven experience in menu development, budgeting, and team leadership.
- Strong time management and ability to perform under pressure.
Arrive ready
Be humanRespond GENEROUSLY (the more value)Always respond
Give more, do more
Have a mindset of abundanceStrength in DIVERSITY (the family value)Act in harmony
Work together
Act inclusivelyMake it BETTER (the continuous improvement value)Positively influence
Keep learning
Own it
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