Technical Service Manager
- Cape Town, Western Cape
- Permanent
- Full-time
Youâll be at the forefront of launching and managing all technical service operations for products across the country:
- Develop a national network of skilled installers and technical service partners
- Lead and coordinate installations, technical support, and maintenance activities
- Train partners and staff on proper installation and service standards
- Oversee spare parts inventory and ensure optimal availability
- Establish service processes, documentation, and escalation workflows
- Collaborate with internal divisions to provide seamless client support
- Track service performance, resolve issues, and drive continuous improvement
- Represent technical services in client meetings and negotiations
- Report directly to the General Director with regular updates
- A strong technical background in food service equipment, refrigeration, kitchen systems, or similar
- Proven experience setting up and managing technical or installation teams
- A network-builder who can recruit, evaluate, and train third-party partners
- Excellent planning, coordination, and troubleshooting skills
- Experience managing spare parts and service inventory
- Fluent in Afrikaans (essential for coordinating with local partners)
- Spanish is a plus (for collaboration with the Argentina-based team)
- Willingness to travel across South Africa as needed
This is not just another technical role. Youâll play a pivotal role in launching the service division of a globally respected brand in South Africa. Bring your vision, your structure, and your leadership to a company where innovation meets impact.
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Apply now by sending your CV to:
Please note: Only shortlisted candidates will be contacted within 48 hours.
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