Automation Support Specialist
- Johannesburg, Gauteng
- Contract
- Full-time
We are looking for a Junior Automation Specialist to join our financial services client based in Sandton for a 6-months contract role.What you will be doing:
- To contribute towards business success by facilitating the on-boarding of automation solutions/Virtual Employees and facilitating the acceptance and integration of these solutions within the business client work environment.
- Facilitate all operational processes to support business needs, and proactively identify potential challenges or issues related to the acceptance and integration of Blue Prism automation solutions from the Control Room.
- Ensure understanding of the operational requirement of the automation solutions at design stage.
- 2Initiate all required applications for the procurement and/or allocation of hardware and software functionality including licenses procurement.
- Remain updated regarding any changes to operational requirements during the development process.
- Initiate and facilitate the granting of the required system access for the automation solutions during QA and Production phases.
- Liaise with relevant stakeholders regarding anticipated enterprise infrastructure changes and initiate actions to manage these changes.
- Verify software and application after installation.
- Liaise with internal team on the progress of virtual employee setup.
- Proactively manage credential validity in Blue Prism.
- Assist with set-up and maintenance of Blue Prism schedules.
- Facilitate all virtual employee retirements on Blue Prism (Process sheet & Alfabet).
- Study and familiarize approved SDD’s for RBB and ensure the information are loaded onto Alfabet.
- Completed tertiary qualification in the related fields
- Certifications: Blue Prism® Associate Developer Certification (AD01)
- 1 year Experience as Automation Support Specialist / Automation Enablement Specialist
- A proven track record of supporting operations within the Blue Prism Control Room, with at least one year’s experience operating systems within Blue Prism.