Pipeline - Fraud Detection Analyst to work for a TOP bank on a 3-month contract

Isilumko Staffing

  • Johannesburg, Gauteng
  • Permanent
  • Full-time
  • 18 days ago
One of the TOP banks in S.A. are seeking Fraud Detection Agents / Collections agents to work as Call centre Agents on a 3-month contract in Sandton.Qualifications and experience:
  • Must have fraud detection experience in banking sector of no less than 4 years' recent experience
  • Matric
  • Relevant qualification
  • Clear criminal and credit record
  • Excellent English communication
  • Willing to work at the office Mondays to Fridays, alternate Saturdays and Public holidays
  • Shift work
  • Own Reliable transport
Key skills:
  • Analytical
  • Attention to detail
  • Customer orientated
  • Investigation
Key performance areas:
  • Attend to incoming calls
  • Detect and report online / digital fraud / ATM fraud
  • Engage with customer regarding suspicious account fraud
  • Closing customer accounts
  • Unblock customer accounts

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