
Senior Healthcare Consultant
- Cape Town, Western Cape
- Permanent
- Full-time
- Being the primary point of contact for clients.
- Being responsible for client retention and growth of portfolio of clients.
- Being responsible to ensure that all service level agreements and appointment letters are signed and current and in place. (including the individual LOA’s per employee)
- Being responsible for developing healthcare related educational programs, conducting healthcare related training and conducting induction training and personalised one and ones.
- Ensuring that all administrative and regulatory matters relating to each client portfolio is up-to-date and in order.
- Being responsible for relevant reports and information and data to all internal and external stakeholders, including executive reports. (ability to write own reports including power point presentations)
- Being responsible for dealing with all queries, ex gratia applications, disputes and information required by the client.
- Ensuring compliance with all regulatory requirements.
- Being responsible for assisting more junior colleagues were applicable.
- Being responsible for engaging in business development and/or contributing directly or indirectly to all business development efforts in Aon South Africa.
- Developing opportunities between Healthcare and Retirement funding increasing revenue
- Subsidy Modelling
- Reporting : interrogation of data, extract data from Aon, Medical Scheme and Industry reports and create opportunity and ability to consult to the data, highlighting critical key areas Executive Report Analysis
- Project Plan Development : Client Specific
- A recognised matric qualification.
- An NQF 5 or equivalent qualification in healthcare/healthcare administration.
- A relevant bachelor’s degree from a reputable tertiary educational institution would be advantageous.
- Registration as a representative with the FSCA in terms of the FAIS act and CMS.
- Accreditation on 8 medical schemes, 3 Gap cover schemes and 3 occupational health products is required.
- A well-developed knowledge of principles and practices within a technical/professional discipline.
- The ability to analyse data from medical schemes and competently and objectively present the findings to clients.
- The ability to assist senior colleagues in respect of the wellness strategy of clients.
- A good knowledge of policy wordings.
- Well-developed analytical skills, i.e. problem-solving, potential problem analysis, decision analysis.
- Well-developed ability to work in and contribute to teams constructively.
- Well-developed spoken and written communication skills.
- Well-developed influencing and persuading skills.
- Well-developed interpersonal skills.
- Digital literacy in Excel and Word.
- Well-developed report writing skills
- Must be able to articulate data and discuss strategy based on data insights
- Must be able to deal at employee levels including HRD, CFO and CEO.
- Must be proficient in subsidy modeling and the understanding thereof
- Must be knowledgeable in the regulatory environment and the impact on employer, employees, providers and the economy
- Proven experience in a similar or related role.
- Extensive healthcare experience.
- A consistent record of achievement as a consultant.