Reservations Consultant (Hospitality) (Knysna)
- Cape Town, Western Cape
- Permanent
- Full-time
Cape Town - Western Cape - South AfricaENVIRONMENT:YOURE part salesperson, part problem-solver, and part air traffic controller balancing volume with precision Filling the role of a Reservations Consultant wanted by a dynamic Tourism and Hospitality company providing luxury accommodation, you will be the first point of contact and the steady hand behind every smooth reservation. From quick getaways to last-minute calls, you manage the transient guest experience with speed, clarity, and care. You'll convert inquiries into bookings, maximize room revenue, and make sure no detail slips through the cracks. Please note this role will be based in Knysna.WHAT YOU BRING TO THE TABLE:
- A natural closer you know how to turn interest into confirmed bookings.
- You connect fast guests trust you, and the team knows youve got it covered.
- Experience in Hospitality, Reservations, Customer Service, or anything that required multitasking on a timer.
- You handle pressure like a pro juggling calls, emails, systems, and client requests with ease.
- Youre system-friendly PMS, CRS, OTA tools? Youll figure it out fast.
- Fluent, persuasive, and friendly your written and spoken English lands every time.
- Youre proactive if you dont know the answer, you go get it.