
Nursing Standards Manager
- Queenstown, Eastern Cape
- Permanent
- Full-time
- To consult with the Nurse Manager to ensure a clear understanding throughout the hospital to ensure general customer satisfaction
- To ensure the correct interpretation and classification of the complaint management policy
- Effective risk management practices in order to prevent routine action plans
- Effective clinical management practices in order to obtain the best clinical outcomes
- To manage stock and cost of sales to optimize cost saving opportunities
- Actively participate in the selection process of learners and clinical training specialists
- Ensure effective utilization of a knowledgeable administrative resource for transactional work
- Function as a direct second in charge and assist the Nurse Manager
- To ensure effective, fair people management practices throughout the department
- Set and manage performance targets
- Promote and maintain productive, effective support to the Unit Managers
- To effectively provide feedback regarding customer complaints
- Market the image of the nurses and assist the team of doctors
- Degree or Diploma in Nursing
- Management experience (Process Manager, Unit Manager or Training Manager)
- Current registration with the South African Nursing Council
- Leadership ability
- Sound business acumen
- Understanding of the private healthcare industry, its challenges and role players would be an advantage
- Computer proficiency
- Driver's license and ability to travel
- Problem-solving, analysis and judgement
- Resilience
- Engaging diversity
- Verbal & written communication and presentation
- Influencing
- Drive & energy
- Excellence orientation
- Ethical behaviour
- Building relationships
- Customer responsiveness
- Organisational awareness
- Leading my example (Key for Managers)
- Motivating and developing people(Key for Managers)