Inbound Tour Consultant
- Cape Town, Western Cape
- R25,000-29,000 per month
- Permanent
- Full-time
- Minimum 3 years experience as an Inbound Tour Consultant in the luxury travel market
- Strong knowledge of Southern and/or East Africa as a travel destination
- Proficiency in Tourplan is essential
- Excellent communication skills with a strong command of English (written and verbal)
- Exceptional attention to detail and highly organized
- Ability to manage high volumes of work while maintaining accuracy
- Confident working independently and as part of a team
- Strong problem-solving and crisis management skills
- Must be available for after-hours support for travelling guests
- Based in Cape Town (with potential hybrid flexibility post-probation)
- Plan, quote, and design bespoke travel itineraries throughout Southern and East Africa
- Manage all aspects of the booking process from quote to post-travel file closure
- Confirm and book all travel services and coordinate with suppliers
- Maintain accurate administration and documentation for each booking
- Liaise with the accounts team for invoicing and payment coordination
- Reconfirm all services prior to travel and prepare final travel documents
- Provide exceptional guest support, including being on-call during client travel
- Build and maintain strong relationships with suppliers and international agents
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