Household Manager / Personal Assistant

• Proven experience as a Household Manager, Personal Assistant or similar role in a private residence, guest house or hotel.
• Ability to prioritize tasks, manage time efficiently and maintain order in a busy environment.
• Clear and effective communication with family members, staff, suppliers and contractors.
• Capacity to handle unexpected situations calmly and find effective solutions.
• Thoroughness in completing tasks and ensuring all aspects are handled meticulously.
• Willingness to adjust plans and schedules to accommodate changing needs and unforeseen events.
• Ability to work independently and proactively solve problems.
• Ability to travel with the family if needed.
• Proficiency with basic computer software and ability to learn systems quickly.
• Ability to always maintain confidentiality and exercise discretion.
• Trustworthiness and reliability are essential.
• Valid driver’s license and a clean driving record.
• Good physical health.

• Ensure smooth running of day-to-day operations.
• Oversee household staff including housekeepers, general workers and nannies.
• Ensure high quality of work from each team member.
• Create and implement task sheets and schedules for staff.
• Coordinate and oversee maintenance and repairs.
• Oversee care of the garden by outside landscaping teams.
• Liaise with suppliers and contractors for various household needs.
• Assist with organization of household items.
• Manage household stock.
• Arrange vehicle services and renew licenses as needed.
• Ensure guest rooms are prepared and maintained according to high standards.
• Assist with managing multiple properties.
• Run errands and handle online and in-store shopping and returns.
• Source products and services as required.
• Assist with monthly budgeting and manage payments, invoices and bank statements.
• Keep track of working hours, overtime and leave for household staff.
• Manage schedules and calendars and organize meetings and appointments.
• Screen calls and correspondence.
• Provide general administrative support.
• Make travel arrangements and assist with personal and professional tasks.
• Conduct research and compile information as needed.
• Maintain confidentiality and discretion in all matters.
• Coordinate small private events.
• Assist with house and pet-sitting when needed.
• Pack and unpack for trips as required.

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