Retail Manager
- Bela Bela, Limpopo
- R26,000-33,000 per month
- Permanent
- Full-time
- Grade 12
- Diploma/Degree in Retail or Business or related qualification
EXPERIENCE
- Minimum of 5 years’ experience working in a retail
KNOWLEDGE REQUIRED
- Prior knowledge and experience in management of;
and profitability of the store.
- Knowledge of stock management systems like ERP, Meat
- Knowledge and understanding of FMCG environment and
- Management of perishable products with short shelf life
- Understanding of retail consumer behavior and purchasing
- Understanding of the retail and meat market
- English Proficiency (read, write, and speak).
- Excellent verbal and written communication skills.
- Proficient in MS Office Suite.
- Demonstratable analytical skills.
- Understanding of income statements, cash flows, stock
- Excellent interpersonal skills and ability to communicate
- Exceptional customer service and people management skills.
- Energetic and self-starter.
1. Stock Management Stock Ordering
- Place orders with factories and other suppliers
- Follow up on orders
- Manage deliveries, delivery dates and stock upon arrival
- Manage stock order volumes Stock Receiving - Receive ordered
stock
- Report delivery shortfalls, and damages
- Follow up on non-received stock
- Capture received stock on Meat Matrix Stock controlling
- Daily stock levels reporting
- Run stock depletion reports- cashiers
- Balance off with stock receiving
- Manage stock levels threshold
- Manage stock shrinkage: stock losses/damages/dumpings
2. Housekeeping
- Store cleanliness including, but not limited to all floors,
chillers, freezers, cashier till points and Deli (Hot Foods) area.
- Always maintain high level of HACCP standards throughout the
- Observe OHSA (Occupational Health and Safety) hazards and
3. Employee Management
- Employee Recruitment
- Onboarding and Induction of new employees
- Training and Development
- Employee Relations (Discipline in the workplace)
- Performance Management
- Employee Wellness
- Employee Motivation
- Display of products on the shelf and create attractive displays at
- Be familiar with the merchandising material available from
(current) promotions.
- Re-arrangement of store shelves and products
- Managing of non-moving items and display areas
- Manage and assist with daily cash ups.
- Minimise cash losses.
- Manage picking up and dropping off of cash in the store.
- Manage cash on ATM.
- Manage safety of cash movement within the store.
- Manage and keep the safe secure and locked at all times.
- Deliver excellent service to ensure high levels of customer
- Create a store that meets local needs by building an
- Manage and analyse customer complaints to get insights for
- Be the custodian of customer experience and lead brand loyalty
- Responding to customer complaints and comments promptly
- Scan and analyse customer environment, purchasing patterns
including attracting new and retain existing customers
7. System Administration
- Manage staff clocking via ERS.
- Maintain and understand the system Meat Matrix.
- Manage and maintain CCTV cameras.
- Ensure availability of physical security guards in store.
- Manage the alarm system internally.
Management has off every second weekend and you have a day
off in the week as well.
Cell phone is provided to all managers and a car allowance is not
needed.
Staff Discount yes, but there’s a policy in place around this.