+2 years experience is essentialRegistered with Psira would be an advantageWilling to work shiftsTracking of vehicles locations by GPS/tracking systemMonitoring vehicle driver performanceAnswering calls, Handling customer queriesSend out Road side assistanceIdentifying on-road exceptions and taking immediate remedial actionCo-ordinating and responding to emergency situationsLiaising with drivers, operations personnel and managementConstantly focus and monitor the site activities via CCTVStrong understanding of maps and giving accurate directionsReport the incident location and persons to the communication operators or directly to the supervisorDeveloping and presenting daily management reportsBe vigilant to further safety and security threats during the ongoing incidentAn intermediate knowledge of Microsoft products is essential and tracking systemsPlanning & Organisational Skiils with experience of time management/ prioritisingA "can do" and flexible attitudeExperience of time management/ prioritisingPrevious fleet tracking control room experienceExcellent communication skills
