IT Field Technician
- Johannesburg, Gauteng
- Permanent
- Full-time
- Ensure that contracted customer Service Level Agreements are met (resolved)
- Hardware and Software installations and maintenance
- Plan for, and executes service activities on installed machines, including assisting with installations, discontinuance and repairs.
- Minimise assigned equipment downtime to optimise system performance.
- Performs self-sufficient diagnosis
- Migration Office 365
- Matric; Technical Support NQF Level 4
- CompTIA A+
- CompTIA N+
- ITIL Foundation Certification
- Microsoft Azure Fundamentals â AZ900
- Microsoft Office 365 Fundamentals â MS900
- MTA: Windows Operating System Fundamentals (Windows 10)
- Microsoft 365 Certified: Modern Desktop Administrator Associate
- 2 - 4 years of Technical Support with an emphasis in MS Operating Systems, MS Office or Office 365 and Office Applications
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