Triton Express: IT Support Technician
- Gauteng
- Permanent
- Full-time
- Managing local and remote branch IT services including but not limited to:
- ·Install, configure, and maintain computer hardware and software systems, including operating systems, applications, and utilities.
- Implement, maintain, and support server hardware and storage infrastructure.
- Implement, maintain, and support Microsoft Core infrastructure technologies including Windows Server, Active Directory, Microsoft 365 Exchange Online, Teams and OneDrive.
- Implement, maintain, and support network infrastructure (LAN and WiFi).
- ·Collaborate with the IT team to implement and maintain network security measures, such as firewalls and antivirus software.
- Maintain and support VoIP systems.
- ·Provide guidance and training to end-users on the effective use of technology resources and tools.
- Liaising with contractors and vendors to design, implement and maintain technology solutions.
- Grade 12 Minimum
- Relevant IT qualification
- Training Certifications (Ideal):
- CompTIA A+
- Microsoft Administrator and System Architect role-based certifications advantageous
- Microsoft 365 Certified (Foundations).
- Minimum 5 years IT related experience
- Related experience in the transport industry desired
- Effective communications skills.
- Analytical and technical problem-solving skills.
- Project management skills: plan or execute technical aspects of projects.
- Planning and time management skills.
- Attention to detail and demonstrates accuracy and thoroughness.