Debtors Supervisor

• Supervise, support and mentor the debtors/collections team.
• Oversee timely debt collection and ensure accurate reconciliations.
• Process invoices and credit notes with precision.
• Monitor aging reports, act on overdue accounts, and minimise bad debts.
• Liaise with customers to resolve billing queries and disputes.
• Prepare and present monthly debtor and collection performance reports.
• Collaborate with internal teams (sales, operations, legal) to streamline processes.
• Initiate legal action on non-paying customers when required.
• Recommend and implement process improvements.
• Maintain ERP system and produce collection/operations reports.
• Ensure the highest levels of integrity and discretion in handling financial data.

• Diploma/Degree in Accounting, Finance, or related field.
• 35 years experience in a similar role, with 2+ years in a supervisory position.
• Proficiency in ERP systems (Microsoft GP / Dynamics) and MS Office.
• Advanced Excel skills essential.
• Strong understanding of accounts receivable and credit control processes.
• Excellent communication, negotiation, and leadership skills.
• Ability to perform under pressure and meet tight deadlines.

• Days Sales Outstanding (DSO)
• Collection Efficiency Rate
• Bad Debt Write-offs
• Team Productivity
• Customer Dispute Resolution Time

• Join a respected player in the events industry.
• Work in a supportive, professional, and energetic environment.
• Contribute directly to healthy cash flow and operational success.

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