HVAC Office Administrator (South Africa)

Somewhere

  • Gauteng
  • Permanent
  • Full-time
  • 8 hours ago
Office Administrator & Bookkeeper with HVAC KnowledgeLocation: RemoteWorking Hours: 8:00 AM – 5:00 PM CSTMonthly Salary: $1,000 – $1,800 USDWe are a rapidly growing HVAC company seeking a highly motivated, self-starting Office Administrator to support back-office operations and help streamline our day-to-day processes. The ideal candidate will bring a solid foundation in administrative support, HVAC knowledge, and bookkeeping, with the ability to provide operational insights as we scale.Key Responsibilities:
  • Back Office Administration: Perform all administrative support functions including scheduling, reporting, email handling, and documentation.
  • State Registrations: Manage licensing and ensure ongoing compliance with state registration requirements across multiple jurisdictions.
  • Payroll Management: Oversee payroll processing with accuracy and timeliness.
  • Customer Service Support: As needed, assist in answering customer calls and inquiries, delivering excellent customer experiences.
  • Bookkeeping & Financial Management: Maintain financial records using QuickBooks; assist with reconciliations, invoicing, and reporting.
  • Platform Management: Work within House Call Pro (integrated with QuickBooks) to manage workflows, job tracking, and service billing.
  • Documentation: Maintain organized, up-to-date records for registrations, payroll, expenses, and internal processes.
  • Team Collaboration: Partner closely with leadership to identify areas for operational improvement and help implement scalable administrative systems.
  • Insights & Reporting: Analyze trends in administrative and financial data to offer actionable recommendations for process improvement.
Qualifications:
  • HVAC Knowledge: Familiarity with HVAC terminology, workflows, and industry standards is highly preferred.
  • Administrative Experience: Minimum 2 years of experience in office administration, preferably in a service-based or HVAC environment.
  • Bookkeeping Expertise: Proficient in QuickBooks with a solid understanding of bookkeeping principles.
  • Tech-Savvy: Skilled in House Call Pro and Microsoft Office Suite, especially Excel (for reporting and data analysis).
  • Communication Skills: Strong verbal and written communication; capable of client interaction and clear internal reporting.
  • Self-Starter: Able to work independently, take initiative, and manage multiple responsibilities in a remote setting.
  • Attention to Detail: Highly organized and detail-oriented, with a proactive approach to problem-solving.
  • Growth Mindset: Eager to contribute to a fast-paced, expanding company with opportunities for professional development.

Somewhere