IT SYSTEMS ENGINEER

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
• 8+ years of experience in a systems engineering or senior infrastructure role.
• Deep understanding of Information technologies ,ie, Windows Server, Active Directory, Group Policy, Exchange/O365, Microsoft SQL, Firewall
• platforms, Networking.
• Proficiency with virtualization technologies (e.g., Nutanix).
• Strong knowledge of cloud platforms (Azure).
• Experience with configuration management tools.
• Strong scripting skills (PowerShell).
• Excellent troubleshooting and analytical skills.
• Proven experience with backup, disaster recovery, and business continuity planning.
• Strong communication and project management skills.
• Familiarity with cybersecurity tools and frameworks (e.g., NIST, CIS Controls).

• Relevant certifications preferred (e.g., MCSE, Windows Server Hybrid Administrator Associate, CCNA / CCNP, Fortinet Certified Associate (FCA),
• Azure Database Administrator Associate, Veeam (VMCE).
• Experience with containerization (Docker, Kubernetes).
• Exposure to ITIL practices and service management tools.
• Experience working in a regulated or security-sensitive environment

• Design, deploy, and maintain scalable and resilient systems architecture (physical, virtual, and cloud-based).
• Lead and manage projects related to infrastructure upgrades, migrations, and system integrations.
• Provide advanced technical support and root cause analysis for system outages and incidents.
• Manage Windows/Linux servers, Active Directory, Exchange 2019, Microsoft 365, and virtualization platforms (e.g., Nutanix).
• Maintain cloud infrastructure, especially in Microsoft Azure.
• Develop and maintain system documentation, architecture diagrams, and SOPs.
• Collaborate with cross-functional teams.
• Stay current with emerging technologies and recommend improvements to enhance system performance and security.
• Ensure compliance with IT policies, data protection, and regulatory requirements.
• Implement and enforce security policies, tools, and practices across infrastructure and endpoints.
• Monitor system and network logs for anomalies using various Analysis & EDR tools.
• Apply OS and application patches regularly and manage endpoint protection platforms.
• Enforce IAM policies including MFA, RBAC, and least-privilege access models.
• Support vulnerability assessments, audits, and regulatory compliance (e.g., ISO 27001, NIST, GDPR).
• Design and maintain comprehensive backup strategies for physical, virtual, and cloud environments.
• Manage enterprise backup and recovery tools (e.g., Veeam).
• Schedule and monitor backup jobs, ensuring integrity, encryption, and successful replication.
• Perform regular testing of backup restores and disaster recovery (DR) plans to validate readiness.
• Lead incident response related to data loss, corruption, or ransomware events.
• Maintain documentation for backup policies, DR runbooks, and RTO/RPO objectives.
• Support business continuity planning and coordinate with stakeholders to ensure resilience.

Tower Group South Africa (PTY) Ltd