
Key Account Manager - Ocean Freight
- Johannesburg, Gauteng
- Permanent
- Full-time
- Liaise with clients and suppliers to create orders and coordinate business operations.
- Oversee all stages of the business process, including cross-border transportation, customs clearance, warehouse operations, and the end-to-end coordination and tracking of ocean freight orders.
- Familiarize oneself with the operations of each stage and the preparation of relevant documents, while ensuring effective risk management at critical points.
- Understand client requirements and the company's financial operating logic, ensuring timely settlement with clients and suppliers.
- Identify upselling and cross-selling opportunities to drive revenue growth
- Maintain CRM records and ensure up-to-date client information
- Represent the company at industry events, trade shows, and client meetings as needed