Copywriter - eCommerce Marketing Agency
Hustler Marketing
- Cape Town, Western Cape
- Permanent
- Full-time
- Creating high-quality, on-brand copy for your assigned clients' email campaigns and flows, as well as SMS/MMS campaigns and flows using various professional writing tools (including the Google Workspace Suite, Grammarly, and other writing tools), when and as directed by Account Managers
- Creating and developing marketing-oriented and effective copy decks that are focused on conversions
- Assisting with various copywriting tasks as part of the Copy Team
- Understanding the written brand identity of various clients and being able to advise your Account Managers on potential copy ideas, improvements, and optimizations
- Understanding and communicating copy ideas (in writing and verbally) to other team members and (potentially) clients, when required to do so
- Receiving and implementing feedback and copy changes to projects you've worked on
- Being part of a team of both expert and less experienced copywriters and being able to work as a group if needed, and being able to stick to deadlines and deliver high-quality finished copy decks on time
- Being open to learning how to effectively and productively use new tools, while maintaining a great ability to effectively use all aspects of Google Docs, Asana, Hubstaff and using copywriting tools to improve your own copy
- Writing the copy for our company's marketing efforts, when needed (including SMSs, MMSs, emails, flows, blog posts, social media content, and email marketing assets)
- Constantly educating yourself and developing your writing and editing skills to enhance your expertise
- Working on various tasks, initiatives, and projects as delegated by our Head of Copy
- Continuously working to improve the results from email marketing for your assigned clients using your copy skills
- Working with the Service Department to maintain high copy standards and ensuring that the set targets for your assigned clients are met in terms of their copy requirements
- Participating in the training and skill-building sessions for the Copy Team within the Service Department to improve their skills, performance, and overall expertise
- Participating in the Copy Team's group calls
- Continuously working to discover industry-wide best practices and standards and present your findings to the Copy Lead, the Head of Copy, and the Service Director
- Being available to assist with all internal copy-related needs from other departments
- Directly reporting to the Head of Copy and the Service Director (in that structural order)
- At least 12 months of experience working as a Copywriter in a professional role or similar experience in a copywriting role at another agency (Preference will be given to candidates who have worked with remote teams and team members from different countries or have agency experience)
- Experience using Klaviyo or having any agency experience is considered a plus
- Having an established copywriting portfolio showcasing elevated, effective, and on-brand copy written for a variety of clients, stores, and niches
- Must possess the ability to create copy for a variety of clients, regardless of their brand and niche
- Strong writing and communication skills to be able to create and deliver quality marketing content
- Have the ability to take action and work fast to implement changes and solve copy-related problems
- Must possess strong communication, presentation, organizational, time management, and interpersonal skills to effectively deliver work of high quality promptly
- Should be able to perform both repetitive and miscellaneous tasks while maintaining a high level of accuracy in your work
- Must be highly accountable, responsive, and have an excellent ability to meet deadlines
- Great aptitude for working with people, problem-solving, and thinking critically / analytically
- Possesses a growth and results-driven mindset, and can handle and implement constructive criticism
- Any remote work experience is a major advantage
- Excellent interpersonal skills to clearly and effectively communicate with clients as well as marketing professionals in our Service Department
- Familiarity with working autonomously and managing your time (remote work experience is a plus)
- Must be available and responsive during office hours (Mondays to Fridays between 3-6 PM BCN time)
- Must consistently work 25-30 hours per week (i.e, 120 hours per month)
- Must have a stable internet connection and a laptop or PC, as well as be able to attend virtual video conferences
- Excellent verbal and written communication skills in English (you must be fluent in English, although English doesn't have to be your native language)
- Being open to receiving feedback and constructive criticism and improving on it, as well as giving feedback of similar nature productively to your team
- Paid holidays
- Up to 42 working days without office hours commitment and calls
- Team meetup bonus
- Quarterly and Annual Bonus
- Yearly salary raises
- Company therapist
- Anniversary gifts