Junior Operations Assistant (Montague Gardens CPT)

• Triage, respond to, and resolve internal support requests.
• Schedule Technicians/site visits, book meetings, and maintain installation bookings.
• Prepare purchase orders, capture job cards, timesheets, and expenses.
• Support inventory control: stock counts, deliveries, reconciliations, and re-ordering.
• Identify bottlenecks and recommend continuous improvement actions.
• Assist the Sales team by replying to sales emails, quoting, and loading and assigning leads.
• Manage and update customer information in the CRM system.
• Handle all incoming calls from Reception, forward them to the necessary team members, and forward messages to the relevant team members.
• Assist with completing vendor and tender documents.
• Follow up with clients on outstanding documentation and ensure timely submission.
• Using software applications like Xero (training will be provided if necessary).

• Relevant work experience.
• Excellent organizational and multitasking skills.
• Strong communication skills, both written and verbal.
• Ability to work independently and as part of a team.
• Attention to detail and a high level of accuracy.
• Proficient in Microsoft Office Suite 365 (Word, Excel, PowerPoint, Outlook).

• Experience in the Sales/IT industry.

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