Sales Representative (B2B Sales)

• Highly motivated and target driven with a proven track record in sales
• Ability to create and deliver presentations tailored to the audience needs
• Excellent selling, negotiation and communication skills
• Prioritizing, time management and organizational skills
• Relationship management skills and openness to feedback
• Excellent verbal and communication skills
• Strong interpersonal skills
• Ability to build rapport
• Goal-orientated with a focus on achieving sales targets and customer satisfaction

• Respond to inbound sales inquiries via phone, email, or networks with professionalism and persuasion.
• Listen attentively to customers' needs, offering accurate information about products or services.
• Establish rapport and cultivate positive relationships with customers to facilitate the sales process.
• Stay current with the features, benefits, and specifications of the company's products or services.
• Clearly and effectively articulate details of product/service offerings to potential customers.
• Address technical queries comprehensively, ensuring customer understanding.
• Guide customers through the sales process, covering aspects such as product selection, pricing, and payment options.
• Assist customers in completing purchase transactions to ensure a seamless and efficient experience.
• Identify opportunities for upselling or cross-selling additional products or services.
• Follow up with customers post-sale to ensure satisfaction and address any concerns.
• Maintain accurate records of customer interactions, transactions, and communications in the CRM system.
• Provide exceptional customer service to cultivate lasting relationships and encourage repeat business.
• Collaborate with the sales team, marketing department, and other stakeholders to optimize sales strategies and enhance customer satisfaction.
• Share customer feedback and market insights with the team to refine the overall sales approach.

• Matric
• Tertiary Qualification - Bachelor's degree in business or a related field
• At least 3 years' experience in a similar role
• Proficiency using CRM software and sales-related tools
• Proven work experience as a Sales Representative
• Excellent knowledge of MS Office
• Familiarity with BRM and CRM practices along with ability to build productive business professional relationships
• Proven track record of success in B2B sales

HR Studio