Desktop Support Engineer – Executive Support

Cape Town, Western Cape
R20,000-25,000 per month
Contract
Full-time

16 days ago

Closing Date: 2025-09-18Job Type: ContractJob Level: SkilledExperience: Between 5 - 7 YearsEE/AA: NoSummaryNorthern Suburbs, Cape Town6 Month ContractR20 000 - R25 000 per monthWe are seeking an experienced and highly professional Desktop Support Engineer with strong macOS support skills who will be responsible for delivering first-class support to Senior Executives and high-profile users across the organisation.Description

Provide on-site and remote desktop support (hardware and application)
Troubleshoot and resolve issues across macOS and Windows environments, with a strong emphasis on Mac support (hardware and software).
Managing deployment, installations, and maintenance of new/existing desktops, laptops, mobile devices, and software
Preventive maintenance
Documenting support processes
Manage and support project implementation

Minimum Requirements

Grade 12 / Matric
Tertiary Qualification - A+ / MCSE / relevant IT National Diploma
At least 5 years of experience within a desktop support role with proven experience providing VIP or executive-level IT support, ideally within a corporate / enterprise environment.
Strong proficiency in macOS, with hands-on experience in Mac hardware/software troubleshooting and configuration.
Good understanding of Windows 10/11 support and Microsoft 365 suite.
Knowledge of Browsers ( Edge, Chrome, etc.) as well as Cell phones and Mobile Devices across various brands
Understanding of a Microsoft Server; Azure Cloud and Windows AD environments
Knowledge of SMS/SCCM/Intune software deployments and packaging as well as ITIL Framework
Must have a Valid Driver’s Licence

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