Job Summary Responsibilities: Will be under the Legal Admin Team who will be responsible for processing and client service activities relating to the range of retirement and post-retirement products the company administers. Dealing with Internal clients advice and advice assistants and the PAS team. Technical Oversight: Regulatory compliance - ensure systems and processes are compliant and understand regulatory rules and controls wrt to legal administration (compulsory product processing and events death, divorces, disability) Work with the legal and compliance team to unpack regulatory changes impacting legal administration and put them into the system and process. Attend/represent at internal governance and management forums e.g. trustees board for the retirement funds, PAS Manco. Work with processes and training to update key processes. Work with processes and training to keep the knowledge base up to date with regulatory and business rules related to legal administration. Process Management: Be able to administer and oversee the following. Processing of death, disability, divorce order, and maintenance claims as required. Processing of retirement, pre-retirement, and emigration withdrawals as required. Processing of transfers related to Retirement Funds and Living Annuities. Processing of maintenance instructions including switches, change of details, and Annuity Revaluations. Resolution of complex cases. Apply or cancel relevant Tax Directive and ROT applications on ITax as and when required. Complete manual ROT requests and forms related to transfers. Liaise with external Suppliers regarding transfers, withdrawals, and claims from Retirement and Living Annuity Products within SLA. Review and authorization of the legal administration team cases. Ensure all workflow items are actioned, i.e., processed or pended daily, and clear notes updated on the workflow system. Assist the operations team leader to manage legal administration operational risk by: Case reviews. Review of workflow items near /over SLA. Review of pending cases. Review of key risk metrics like o/s ROTs and complaints. Requirements: Relevant qualification or BCom Degree, Financial or Business Management. Minimum of 5 years experience in LISP retirement products. Microsoft packages. Remuneration: R30 000 R40 000 per month + 13th Cheque.InsphiredRecruiter
