Senior Legal Administrator

• Will be under the Legal Admin Team who will be responsible for processing and client service activities relating to the range of retirement and post-retirement products the company administers.
• Dealing with Internal clients advice and advice assistants and the PAS team.
• Technical Oversight:
• Regulatory compliance - ensure systems and processes are compliant and understand regulatory rules and controls wrt to legal administration (compulsory product processing and events death, divorces, disability)
• Work with the legal and compliance team to unpack regulatory changes impacting legal administration and put them into the system and process.
• Attend/represent at internal governance and management forums e.g. trustees board for the retirement funds, PAS Manco.
• Work with processes and training to update key processes.
• Work with processes and training to keep the knowledge base up to date with regulatory and business rules related to legal administration.
• Process Management:
• Be able to administer and oversee the following.
• Processing of death, disability, divorce order, and maintenance claims as required.
• Processing of retirement, pre-retirement, and emigration withdrawals as required.
• Processing of transfers related to Retirement Funds and Living Annuities.
• Processing of maintenance instructions including switches, change of details, and Annuity Revaluations.
• Resolution of complex cases.
• Apply or cancel relevant Tax Directive and ROT applications on ITax as and when required.
• Complete manual ROT requests and forms related to transfers.
• Liaise with external Suppliers regarding transfers, withdrawals, and claims from Retirement and Living Annuity Products within SLA.
• Review and authorization of the legal administration team cases.
• Ensure all workflow items are actioned, i.e., processed or pended daily, and clear notes updated on the workflow system.
• Assist the operations team leader to manage legal administration operational risk by:
• Case reviews.
• Review of workflow items near /over SLA.
• Review of pending cases.
• Review of key risk metrics like o/s ROTs and complaints.

• Relevant qualification or BCom Degree, Financial or Business Management.
• Minimum of 5 years experience in LISP retirement products.
• Microsoft packages.

• R30 000 R40 000 per month + 13th Cheque.

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