Account/Portfolio Manager
ICT Engage
- Alberton, Gauteng
- Permanent
- Full-time
- Develop and maintain strong relationships with existing clients to ensure repeat business and satisfaction.
- Conduct regular account reviews to identify opportunities for upselling and service improvement.
- Respond promptly to customer queries and resolve service-related concerns.
- Monitor buying trends and proactively recommend relevant solutions.
- Identify and pursue new opportunities via cold calling, inbound leads, and client referrals.
- Understand client needs and position ICT and office automation solutions accordingly.
- Build and maintain a qualified sales pipeline.
- Achieve and exceed monthly and quarterly new business sales targets.
- Manage the full sales cycle, from lead generation and quotation to closing and post-sale follow-up.
- Prepare professional quotations, proposals, and supporting documents.
- Maintain accurate CRM records, including client interactions, deal progress, and feedback.
- Provide timely reports on pipeline status, deal closures, and sales performance.
- Maintain a strong understanding of Konica Minolta and other ICT/office automation solutions.
- Stay current with new product launches and industry developments.
- Confidently articulate product value in client-focused conversations.
- Minimum 2 years of internal sales or account management experience in ICT, telecoms, and office automation.
- Proven ability to manage a client portfolio and independently handle the full sales cycle.
- Strong skills in identifying opportunities, closing deals, and growing client accounts.
- Experience with solution-based selling and value proposition delivery.
- Excellent communication, negotiation, and presentation skills.
- Konica Minolta product knowledge highly advantageous.
- Proficiency in CRM systems and Microsoft Office.
- Proof of commissions earned in previous roles will be advantageous.
- Self-motivated and proactive with a strong sense of ownership.
- Commercially minded with a focus on providing tailored client solutions.
- Organized, detail-driven, and calm under pressure.
- Professional, goal-oriented, and effective in a fast-paced sales environment
- Basic Salary
- Commission
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