
Junior Collections Specialist (6-Month Temporary Position)
- Johannesburg, Gauteng
- Temporary
- Full-time
- Execute customer credit management activities, including conducting initial collection calls using SAP in a structured and customer-centric manner.
- Initiate and manage the dispute resolution workflow by dispatching recorded disputes to the relevant business units for resolution.
- Coordinate the dispute resolution process to ensure timely and accurate outcomes.
- Analyse data to identify patterns and draw actionable conclusions to support collection efforts.
- Collaborate with the team to maintain a harmonious and productive work environment.
- Finance and/or Credit Qualification.
- Minimum 2 years of professional experience in credit management.
- Proficiency in SAP, ERP tools, and MS Office is desired.
- Highly motivated, goal-oriented, and organized self-starter with a strong focus on customer service.
- Ability to interpret and analyse data effectively.
- Strong team player with a commitment to fostering a collaborative work environment.
- Excellent English communication, presentation, and negotiation skills.