Internal Sales Rep - Hydraulics
- Cape Town, Western Cape
- R12,000-14,000 per month
- Permanent
- Full-time
- Correctly interpret customer requests and requirements
- Checking if there is a client history and understanding that history in relation to the current request
- Investigating different product options available in connection to customer request. Recommend alternate products based on cost, availability or specifications
- Sourcing products from our data base including costs and selling prices
- Receive and compose a detailed Quote for customer either telephonically or written.
- Present price, discounts (specials to specific customers), credit and terms as per our company specifics
- Provide accurate information regarding availability of in-stock items
- Provide accurate information regarding items that need to be manufactured
- Provide accurate information relating to shipment dates or delivery dates of out of stock items
- Facilitating the process of an order by preparing a Sales Order
- Contact customers to ensure ongoing customer satisfaction and resolve any complaints
- Monitor scheduled shipments to ensure timeous delivery and fill back orders as needed
- Facilitate the return of goods as per our company policies and procedures
- Grade 12 (Matric)
- Good communication and persuasive skills
- Must be computer literate
- 2-years' experience in Internal Sales
- Hydraulic experience required